Grow Your Super Australia

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Privacy Policy

Grow Your Super Australia (“we”, “our”, or “us”) is a privately owned business committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website or submit an enquiry.

If you have any questions, you can contact us at:

Purpose of This Privacy Policy

This Privacy Policy is designed to clearly explain:

  • The personal data we collect
  • How we use the data
  • Who we may share the data with
  • Your rights as a user
  • Our cookie policy

This Policy applies alongside any terms and conditions displayed on our website.

Consent

By using our website, you acknowledge and agree to:

  • The terms outlined in this Privacy Policy
  • The collection, use, and storage of your personal information as described

If you do not agree, please discontinue use of our website.

Personal Data We Collect

We only collect information that supports our services and allows us to connect you with a licensed financial adviser.

We do not collect any additional information beyond what is necessary.

Information You Provide Directly

When you submit an online enquiry, booking, or request a review, you may provide:

  • Your first and last name
  • Your phone number
  • Your email address
  • Basic information about your superannuation (e.g. balance or current fund)

This information is collected for the purpose of determining whether our services are suitable for you and to facilitate a referral to a licensed adviser, if requested.

How We Use Your Personal Data

Your information is used only for the purposes described in this Policy.

We may use your data to:

  • Determine whether you qualify for our services
  • Contact you regarding your enquiry
  • Connect you with a licensed financial adviser who can assist with a superannuation review
  • Improve our internal service processes

We will never use or sell your information for unrelated purposes.

Who We Share Personal Data With

Your information may be shared with:

  • Internal team members who manage your enquiry
  • Licensed financial advisers and financial advisory firms we partner with

THE SUPER REVIEW TEAM connects you with authorised financial advisers who may contact you regarding your superannuation review, insurance review, or other financial areas you request assistance with.

You are not obliged to accept any review, recommendations, or services provided by the referred adviser.

By submitting your details through our website, you explicitly consent to:

  • Your information being shared with an authorised adviser
  • Being contacted by phone, SMS, or email regarding your enquiry

Before receiving any personal financial advice, you will receive a Financial Services Guide (FSG) from the adviser, outlining their services and obligations.

Important Note:
THE SUPER REVIEW TEAM does not provide comparisons of superannuation funds, assess fund performance, or offer personal financial product advice. All personalised advice is provided solely by licensed professionals who must act in your best interests under Australian law.

Other Disclosures

We may disclose your personal information if required:

  • By law
  • For legal proceedings
  • To protect our legal rights

We do not sell, trade, or distribute your information to unrelated third parties.

How Long We Store Your Data

We retain your information only for as long as it is needed to fulfil the purpose for which it was collected or to comply with legal requirements.

If we determine that we cannot assist you, your data will be securely removed from our systems.

How We Protect Your Personal Data

We take reasonable steps to store your information securely and prevent unauthorised access.

However, no system is completely risk-free, and we cannot guarantee absolute security due to the nature of the internet.

Children’s Privacy

We do not knowingly collect personal data from individuals under 16 years of age.

If we become aware that we have received information from someone under 16, we will delete it immediately.

Parents or guardians may contact us if they believe their child has submitted personal information.

Access, Modification, or Deletion of Your Data

You may request:

  • Confirmation of what data we hold
  • How your data has been used
  • Who your data has been disclosed to
  • Modification or deletion of your personal information

Cookie Policy

A cookie is a small file stored on your device to enhance your browsing experience.

We currently do not use cookies on our website. If this changes, this Policy will be updated accordingly.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect:

  • Legal or regulatory changes
  • Improvements to our data handling processes

When updated, the “Effective Date” will be changed.

We encourage users to review this Policy periodically.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can contact our Privacy Officer at: